At Stylage.lk,we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help.
Returns & Refunds Eligibility
• You may request a refund within 7days of receiving your item.
• To be eligible for a refund, the item must be:
• Unworn and unused
• In the original packaging
• With all original tags attached
Items Not Eligible for Refund
• Sale or clearance items
• Undergarments or swimwear (for hygiene reasons)
• Customized or personalized items
How to Request a Refund
1. Contact us at [your email address] with your order number and reason for the return.
2. We will respond within 48 hours and provide return instructions.
3. Once we receive and inspect your return, we’ll notify you of the refund approval.
4. If approved, the refund will be processed to your original payment method within 7–10 business days.
Return Shipping
• Customers are responsible for the cost of return shipping.
• We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Exchanges
• We do not offer direct exchanges. If you’d like a different size or color, please contact our customer support team within 03 days and return the item for a refund and place a new order.
Damaged or Incorrect Items
If your item arrived damaged or you received the wrong product, please contact us immediately with photos. We’ll resolve the issue as quickly as possible